Store Policy
PRIVACY POLICY
FiveFigg, LLC is committed to maintaining robust privacy protections for its users. Our Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our services.
I. INFORMATION WE COLLECT
We collect "Non-Personal Information" and "Personal Information."
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Non-Personal Information: Includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information, referring/exit pages and URLs, platform types, preferences you submit, and preferences generated based on the data you submit and the number of clicks.
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Personal Information: Includes your email address, name, phone number, and other details you provide through our registration process or other forms on the Site.
We collect such Non-personal and Personal Information for the following purposes:
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
II. INFORMATION COLLECTED BY TECHNOLOGY
To enhance the quality of our Service, we track information provided by your browser or by our software application when you view or use the Service. This includes the referring URL, browser type, device type, access times, and other non-personal data.
We use cookies (small text files with a unique identifier) to collect this information. Cookies help us record user preferences and improve user experience on an individual and aggregate basis. We may use both persistent cookies (which remain on your computer until you delete them) and session cookies (which expire when you close your browser).
III. WIX PLATFORM
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
IV. HOW WE USE AND SHARE INFORMATION
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Personal Information: We use Personal Information to communicate with you, respond to inquiries, provide technical support, inform you about promotional offers, deliver market news, new blog posts, and updates related to our digital marketing services. We reserve the right to send you promotional emails in addition to content relevant to our products. You may opt-out of promotional communications as described in Section VI. We do not sell, trade, or rent your Personal Information for marketing purposes without your consent. We may share your email address with vendors performing services for us (e.g., email servers for sending communications) under strict conditions and in accordance with our Privacy Policy.
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Non-Personal Information: We use Non-Personal Information to improve our Service and customize the user experience. We may aggregate Non-Personal Information to track trends and analyze usage patterns. This Privacy Policy does not limit our use or disclosure of Non-Personal Information, and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers, and other third parties at our discretion.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
V. HOW WE PROTECT INFORMATION
We implement security measures such as encryption and firewalls to protect your information from unauthorized access. However, no security system is impenetrable. We cannot guarantee the security of our databases or that the Personal Information you supply will not be intercepted while being transmitted to us over the Internet. By using our Service, you acknowledge and accept these risks.
VI. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication, you can opt-out by clicking the unsubscribe button at the bottom of the email or by emailing us directly at info@fivefigg.com. Despite your indicated preferences, we may still send you administrative emails, including periodic updates to our Privacy Policy.
VII. LINKS TO OTHER WEBSITES
Our website or communications may contain links to other websites. We are not responsible for the privacy practices or content of these websites. This Privacy Policy applies solely to information collected by us through our Sites and Service. We encourage you to read the privacy policies of any third-party websites you visit.
VIII. CHANGES TO OUR PRIVACY POLICY
We reserve the right to change this policy and our Terms of Service at any time. Significant changes will be notified via email or a notice on our site. Changes take effect immediately upon posting. We recommend periodically reviewing this page for updates. Your continued use of the Sites signifies your acceptance of any changes.
IX. COOKIES WE USE
Cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions. Cookies are created when a user's browser loads a particular website. The website sends information to the browser which then creates a text file. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain websites. To order products on FiveFigg.com, you need to have cookies enabled. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes but you will be limited.
It’s important to note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies, but we do use encrypted information gathered from them to help improve your experience of the site. An example of this would be that they help us to identify and resolve errors or to determine which products may be relevant to show you when you're browsing.
Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server. Computer cookies are created not just by the website the user is browsing but also by other websites that run ads, widgets, or other elements on the page being loaded. These cookies regulate how the ads appear or how the widgets and other elements function on the page.
We may use the following cookies:
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Essential Cookies: Necessary for the operation of our website and to enable you to move around and use its features.
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Analytics Cookies: Provide information on how visitors interact with our website, helping us understand visitor numbers, pages visited, and usage patterns.
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Functionality Cookies: Recognize you when you return to our website, enabling personalized content and remembering your preferences.
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Third-Party Cookies: Used by advertising networks and external service providers for web traffic analysis and other services.
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
X. DATA RETENTION
We retain Personal Information for as long as necessary to achieve the purposes for which it was collected or processed, unless a longer retention period is required by law. When we no longer need your Personal Information, we will delete or anonymize it. If deletion is not possible (e.g., stored in backup archives), we will securely store your Personal Information and isolate it from further processing until deletion is possible.
XI. YOUR RIGHTS RELATED TO PERSONAL INFORMATION
Depending on your location and applicable laws, you may have the following rights:
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Right of Access: Know whether your Personal Information is being processed and request access to it.
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Right to Correction: Request corrections or updates to your Personal Information.
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Right to Deletion: Request deletion or anonymization of your Personal Information.
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Right to Data Portability: Request your Personal Information in a structured, commonly used, and machine-readable format.
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Right to Limit Processing: Restrict the processing of your Personal Information under certain circumstances.
To exercise these rights, please contact us at info@fivefigg.com. We will respond within the time period prescribed by applicable law.
XII. CHILDREN'S PRIVACY
Our Services are not directed toward children under the age of thirteen, and we do not knowingly collect Personal Information from children under thirteen. If a child has provided Personal Information, a parent or guardian may contact us to request deletion of the information.
XIII. RIGHTS TO ORIGINAL CONTENT AND IMAGERY
All original content, including imagery, logos, and multimedia created by or for FiveFigg, LLC. is protected under copyright law. We hold all rights to our original content and imagery, which may not be reproduced, distributed, or used without our explicit written permission. Unauthorized use of our content will result in appropriate legal action.
XIV. CONTACT US
If you have any questions regarding this Privacy Policy or our practices, please contact us at:
FiveFigg, LLC
Attn: Privacy Department
PO Box
Hot Springs, AR 71913
info@fivefigg.com